Visiting Hours

We encourage family members and friends to visit patients while they are in our facility. Visiting hours to patient rooms are from 7:00 a.m. to 9:00 p.m. daily. The main entrance to the hospital opens at 5:30 am and locks at 9:00 pm.  24-hour access is available through our Emergency Department.

For specialty areas such as I.C.U. and Obstetrics, please check at the nurses station in each of these areas.

Same Day Surgery Visitors – Family and Friend Paging System

For the convenience and comfort of your family and friends, Heartland Regional Medical Center offers pagers that can be checked out at the time they leave you in the outpatient surgery area. The pagers allow your family and friends to freely move about the hospital grounds without having to wait in the lobby for an update call from the physician or operating room staff. You can request this service by visiting the volunteer desk located in the same day surgery waiting area on the main level.

Waiting Areas

Family and friend waiting areas are located on all inpatient floors of the facility just off the public elevators.  Additional waiting areas are located in ER, ICU, Outpatient Services, OB, and Physical Therapy.

Telephones

Courtesy telephones are conveniently located in all waiting areas throughout the facility.  Free local calls are permitted from these phones.

Automated Teller Machine (ATM)

An ATM is located in the main lobby of the hospital near the gift shop for your convenience.

Smoking

There is absolutely NO SMOKING at Heartland Regional Medical Center. 

Gift Shop

Our gift shop is operated by our hospital Auxiliary and is located in the front lobby of the hospital at the main entrance. The gift shop has a variety of specialty gift items, magazines, cards, candy, toiletries, and flowers.  Hours of operation are:  Monday – Saturday 8:00 a.m. to 6:30 p.m. and Sunday from 12 (Noon) to 4:00 p.m.

Courtyard Café

The Courtyard Café is located on the Courtyard Level (lower level).   The café offers a large selection of hot and cold foods and beverages.   The Café Deli is open 6:30 a.m. to 6:30 p.m., Monday – Friday and 11:00 a.m. to 6:30 p.m., Saturday and Sunday.  Full meal service is available the following hours:        

Vending Machines

Vending machines are located on the Courtyard Level (lower level) across from the Courtyard Café and in the Emergency Room waiting area on the main level.