Heartland Regional Announces Revised Visitor Policy
Marion, IL (November 11, 2020) — In response to the rise in positive COVID-19 cases in the region, and following state mitigation efforts, Heartland Regional Medical Center (HRMC) will implement a revised visitor policy beginning Thursday, November 12.
“Throughout the pandemic, Heartland Regional has taken exceptional measures to ensure that everyone seeking care, and each person providing that care, is safe,” said Ed Cunningham, Heartland Regional CEO. “Revising our Visitor Policy helps the public confidently visit the hospital or any of our clinics.”
Until further notice, the revised HRMC Visitor Policy is as follows:
- Screenings: Following the Centers for Disease Control and Prevention (CDC) recommendations, every person entering the facility will continue to undergo temperature and illness screenings and will be required to wear masks, observe social distancing requirements and perform good hand hygiene.
- No visitors* will be allowed at the hospital or its associate clinics, including:
- Intensive Care Unit
- Inpatient Medical Unit
- Emergency Department
- Surgical Unit & Perioperative Services
- Outpatient Lab/Imaging
- Outpatient Clinics
* If patients require a support person, some exceptions may be made in special circumstances, including pediatric patients and power-of-attorney or end-of-life situations. An exception may also be made, on a case-by-case basis, when essential to ensure the emotional health and well-being of the patient. If possible, please call ahead and check with the nursing staff if you have questions.
Heartland Regional continues to follow all CDC-recommended infection prevention protocols throughout the hospital and associated clinics. We’re taking these safety measures:
- COVID-19 screenings for all employees, visitors, and patients
- Social distancing is in effect in all waiting areas
- Designated care areas for non-COVID-19 patients
- Enhanced disinfecting procedures
- Positive patients, or those displaying symptoms of COVID-19 and are awaiting test results, are isolated in separate care areas from non-COVID-19 positive patients.
For individuals seeking COVID-19 testing, Heartland Regional has established a call-ahead hotline number: 888-543-2786. Between 8:00 a.m. and 4:30 p.m., Monday - Friday, a staff member will provide guidance concerning screenings, care, and protective protocols in accordance with the current Illinois Department of Public Health and CDC guidelines.
Heartland Regional's Drive-Through COVID-19 Testing Site is open Monday - Friday between 7:30 a.m. and 5:30 p.m. It's located behind the hospital on Route 13 in Marion. No appointment or pre-registration is required.
As always, if there is an emergent need for care of any kind, parties should visit the ER without delay.